1.1. The E.K.Design website (address: 040097669 – Eyal Klein) is a website on the Internet that manages website hosting and website building services for the Internet surfing public in Israel.
1.2. On the website, the company offers its customers storage services and programming services from the best programmers in Israel.
1.3. The use of the website and the purchase through the website are subject to the conditions detailed in these regulations.
1.4. The deliveries of the products purchased through the website are via email or by Israel Post.
1.5. Purchases of products and/or services offered on the site will be made on the site. The same services and products sold through this website are offered to surfers for purchase at the price stated on the website.
1.6. Anyone performing the aforementioned action declares that he is aware of the website’s regulations and the rules of participation on the website and accepts them, and that he and/or anyone on his behalf will not have any claim and/or claim against the website and/or its operators and/or anyone on their behalf, according to these regulations and rules of participation, except Claims related to the violation of the commitment of AK Design and/or the website operators according to these regulations.
1.7. Wherever in these regulations the masculine is used, the feminine is meant as well, and vice versa.
1.8. For various and additional inquiries, you can contact the service representatives of the AK Design company through the website under the heading “Contact” or by phone at 077-6203040.
2. Who is entitled to make purchases on the website
2.1. Any person over the age of 18 qualified to make purchases of products offered on the EK Design website and/or any legal entity, incorporated and/or registered in Israel, and authorized to make purchases of products offered on the EK Design website, may make a purchase on the site subject to the terms of this regulation.
2.2. A prerequisite for the approval of the purchase operation is that the user is competent to perform binding legal actions. If he is a minor (under the age of 18) or is not entitled to perform legal actions without a guardian’s approval, the purchase action will not obligate AK Design.
2.3. A prerequisite is that the user has a valid Israeli identity card or a legally incorporated and registered corporation in Israel and alternatively a tourist who is legally in Israel
2.4. A purchase of products on the EK Design website is made using a credit card only, issued in Israel by a credit company operating legally in Israel.
2.5. The user must have a mailbox on the Internet and have an address in Israel.
2.6. A prerequisite for the approval of the purchase operation by EK Design is the receipt of approval from the credit company – which through the card issued by the buyer requests to perform the purchase operation – for the execution of the purchase transaction. The approval of the credit company was not received on time, the purchase operation by the buyer will not be valid.
2.7. AK Design may prevent a user from participating in sales on the website in any of the following cases:
2.7.1. The participant committed an illegal act and/or violated the provisions of the law.
2.7.2. The participant violated a condition of the regulations.
2.7.3. The participant intentionally provided incorrect information during registration and/or later on the phone.
2.7.4. The participant has committed an act or omission that harms IK Design or the proper operation of the website and/or anyone on its behalf and/or any of the store owners and/or anyone from any third party.
2.7.5. The participant intends to return and sell the product or service he will win to a third party and/or trade it.
2.7.6 The participant lives in an area to which Israel Post does not deliver
2.8. AK Design will be entitled, at its sole discretion, to condition the delivery of the product to the purchaser on the signature of the credit card holder – after identifying him with an appropriate certificate – at the time of delivery of the product.
2.9. Submitting false information is a criminal offense and whoever does so is subject to criminal and civil legal proceedings.
3. The products and services offered for sale on the site
3.1. The company does its best to provide website users with most of the information required to make a decision about buying the product. The images shown are for illustrative purposes only and do not bind the company. In the event that there is a difference between the written product details and the image published on the website (for example – regarding the color of the product), the written data is binding.
3.2. The participating products on this website and their prices are valid for existing stock only. The company reserves the right to change the products and their prices at any time and without prior notice. The price of the products on the website includes delivery as exceptional mail by the Israel Post to the mailbox but does not include delivery as registered mail or by courier, where this option is used.
3.3. The prices of the products on the website include VAT, unless otherwise stated on the sales page.
3.4. AK Design will update if the products are no longer in stock, however there may be cases where a large number of orders are made in one day and the data about the stock will not be updated immediately but a reasonable time later.
3.5. The exclusive responsibility for the products, for their quality, nature, durability, and ability to function properly applies solely to the manufacturer (hereinafter: “the holder of the warranty”) and not to EK Design.
3.6. Each purchaser declares in the act of making the purchase that the content of this section has been brought to his attention and that he will not have any claim and/or demand and/or claim against EK Design and/or anyone on its behalf as well as against the operators of the website and/or anyone on their behalf in connection with the above features but to the responsible party only.
3.7. Some of the products will be provided to the buyer by a third party. In this case there may be delays in the delivery of the product depending on that factor, EK Design will be exempt from responsibility for these delays and the buyer will not have any claim and/or claim against EK Design and/or anyone on its behalf and/or against the site operators and/or Who on their behalf in connection with delays in delivery and claims will be filed against the third party.
4. How to make a purchase
4.1. The buyer may purchase any product offered for sale through the AK Design website.
4.2. AK Design and/or the operators of the site will not be responsible for a mistake in the execution of the purchase transaction resulting from the introduction of incorrect details or any details by the buyer into the system. However, as soon as the website operators are aware of the incorrect information entered, it will be corrected by them.
4.3. The product will be delivered to the address entered by the buyer in the system, and only to it.
4.4. The details of the purchase operation and the details of the buyer will be used for the internal use of AK Design only and will not be transferred by it to any other party, with the exception of the transfer of the details to the credit company in order to obtain approval for the execution of the purchase transaction as well as to the supplier for the purpose of making the shipment. The buyer agrees that AK Design will keep his details in its data system.
4.5. EK Design’s computer system keeps a computerized record of every purchase made on this website, and its records will be prima facie evidence of everything related to the execution of the purchase transaction.
5. Cancellation of the purchase transaction
5.1. The right of the buyer according to S. 14C (c)(1) of the Consumer Protection Law, 5711 – 1981 (hereinafter: “Consumer Protection Law”), to cancel the purchase transaction (“remote sale”) in writing by notifying my offices in writing AK Design via “Contact” on this website or by fax: 077-6203041 within fourteen days from the day the buyer received the product or from the day the buyer received a document containing the details contained in section 14 c (b) of the Consumer Protection Law, whichever is later.
5.2. In any case of a buyer’s request to cancel the transaction after the product has already been shipped, the buyer must return the product at his own expense as far as possible or reasonable in its original packaging, and as far as possible or reasonable, complete and without injury, damage, defect or spoilage of any kind and type to AK offices Design by prior arrangement.
5.3. The results of canceling the transaction will be in accordance with the provisions of Section 14 E of the Consumer Protection Law.
5.4. It should be emphasized that in accordance with these instructions, the obligation to return the product to the E.K.Design offices falls on the purchaser and at his expense and he must return the product independently to the .EK.Design offices according to prior arrangement. To the extent that the buyer requests that EK Design transport the returned product to them, whether the product has reached them or whether the product is on its way to it, the buyer will bear the cost of transporting the product. As mentioned and this according to the transportation costs accepted by EK Design.
5.5. Credit will only be made at the EK Design offices by prior arrangement, and subject to the return of the product to EK Design as stated above and the conditions below.
5.6. Cash credit for returning a product will be made according to the value of the product on the day of purchase. A product purchased at a price lower than 300 NIS will receive a cash credit for it at the EK Design offices according to prior agreement or by crediting the credit card account, at the sole discretion of EK Design. In any other case, return of a purchased product Using a credit card, will be done by crediting the credit card account.
5.7. If for any reason, the buyer is not satisfied with the product he purchased, the product can be returned according to regulation 2(1) of the Consumer Protection (Cancellation of Transaction) Regulations 2010 up to two weeks from the date of purchase, all this, together with a receipt or invoice and in its original packaging, provided that it has not been used AK Design undertakes to return the purchase money to the buyer, subject to the following conditions: a cash credit for a returned product will be made according to the value of the product on the day of purchase, so that up to NIS 300 will be refunded at the branch or credited to the credit card account, at its discretion of EK Design, and over NIS 300 – by crediting the credit card account.
5.8. In any case of a request to cancel a transaction after the product has long been sent (except in the case of a defective product), the buyer must return the property in its original packaging, complete and/or without injury and/or damage and/or defect and/or spoilage and/or use of any A species and type that is for E.K. Design at its own expense.
5.9. As a general rule, it should be noted that there is no refund on a product purchased with a coupon or voucher. Also, a product whose packaging has been damaged, broken or damaged as a result of improper use will not be returned. Additional conditions: no exchange / return of a product that has been cut or adjusted to size. There is no replacement / return of a consumable product (light bulb, battery, etc.).
5.10 In accordance with the provisions of the Consumer Protection Law, if a consumer chooses to cancel the transaction, EK Design may collect a cancellation fee at a rate of up to 5% of the price of the purchased product or NIS 100, whichever is lower.
5.11 Also, in the case of cancellation of the aforementioned transaction, if the value of the product decreases due to a significant deterioration in its condition, EK Design may claim its damages from the buyer.
5.12 Cancellation of the purchase transaction not according to these conditions will have no effect.
6. Method of payment
6.1. The buyer’s charge for the product he purchased will be made using the credit card immediately at the same time as the order for the purchase of the product is placed by him, and subject to the approval of the credit company.
6.2. When purchasing a product in a renewable service, in accordance with the payment terms detailed on the website, the buyer will be charged using the credit card, subject to the approval of the credit company, by debiting his account at the frequency and amount chosen by the customer at the time of purchase. No additional amounts will be added to these fixed payments, which the buyer has committed to pay for the product Linkage differences and/or interest, and these will be charged on the regular billing dates of the purchaser’s credit card, in accordance with the purchase conditions published on the website for each product.
When purchasing a product in installments, in accordance with the terms of payment detailed on the website, the buyer will be charged using the credit card, subject to the approval of the credit company, by debiting his account once a month in fixed payments that already include the interest charge. These fixed payments, which the buyer has committed to pay for the product, will not be added Additional amounts due to linkage differences and/or interest, and these will be charged on the regular billing dates of the purchaser’s credit card, in accordance with the purchase conditions published on the website for each product.
6.3. All prices shown on the EK Design website include VAT. If otherwise specified on the website, these prices do not include transportation and installation expenses, as well as any additional or other expenses that will apply to the consumer.
7. Warranty and service
7.1. The warranty for the products, for their quality, nature, durability and content, including operating instructions in the Hebrew language, applies to the manufacturers/marketers and in accordance with the conditions appearing on the warranty certificate attached to them and the terms of the Consumer Protection Law, 1981 – 1981 and the regulations issued pursuant to it.
7.2. EK Design will not be responsible for the installation carried out by the customer.
7.3. The company will not be held responsible for illegal activity carried out on the site by a third party that is not under its control.
7.4. EK Design does not guarantee that the service on the website will not be interrupted, will be provided as usual without interruptions and malfunctions – including malfunctions in the software hardware or communication lines. EK Design will not bear any responsibility directly or indirectly for any case where the buyer’s order was not accepted (for any reason) and/or for any technical problem preventing it. The company makes great efforts to maintain the normal operation of the site.
7.5. The service on the website can be used as is. The user of the website will not have any claim, claim or demand against the company regarding the features of the service, its characteristics, its limitations or its suitability to his needs and requirements.
7.6. All products offered for purchase on the EK Design website are new and the usual warranty and service rules apply to products of the same type.
7.7. In the absence of a warranty by the manufacturer and/or the importer and/or the service provider, EK Design will be responsible for the products (within the original warranty certificate), provided that reasonable use is made of the product.
8. אספקת/הובלות המוצרים
8.1. אי.קיי.דיזיין תדאג לספק כל מוצר הנרכש על מבצע הפעולה באתר, לכתובת בישראל (בכפוף לאמור לעיל) שהוקלדה בעת הרכישה, תוך 14 ימים מיום הזמנת המוצר , אלא אם כן נכתב אחרת באתר.
8.2. אי.קיי.דיזיין תפעל כדי לספק את המוצרים או השירותים בהתאם לתנאי האספקה הנקובים בדף המכירה של המוצרים או השירותים. אי.קיי.דיזיין מתחייבת לספק רק מוצר אשר שולם במלואו באמצעות כרטיס אשראי.
8.3. אי.קיי.דיזיין לא תהיה אחראית לכל איחור או עיכוב בהספקה ו/או לאי-הספקה שנגרם כתוצאה מכוח עליון ו/או מאירועים שאינם בשליטתה של אי.קיי.דיזיין לרבות שביתות השבתות וכיוצ”ב.
8.4. באזורים המוגבלים לגישה מבחינה ביטחונית אי.קיי.דיזיין תהיה רשאית להעמיד את המוצרים ללקוחות במקום סמוך מקובל, אשר יתואם עמם מראש.
8.5. דמי המשלוח המפורטים באתר אינם כוללים משלוח מחוץ לישראל.
8.6. במקרה של משלוח רשום ו/או משלוח מחוץ לישראל אי.קיי.דיזיין תהיה רשאית לגבות תשלום נוסף על התשלום הנגבה בגין הובלה רגילה.
8.7. זמני אספקת המוצרים/שירותים כפי שאלה מצוינים בתקנון זה או באתר כוללים רק את חישובם של ימי עסקים. (ימי א’ עד ה’, לא כולל ימי שישי, שבת, ערבי חג וימי חג).
8.8. דמי המשלוח יכולים להשתלם בנפרד או ביחד עם התשלום בגין המוצר. במכירה בתשלומים, רשאית אי.קיי.דיזיין לגבות את דמי המשלוח בתשלום הראשון.
8.9 בעת אספקת המוצר, רשאית אי.קיי.דיזיין לדרוש את נוכחותו של בעל כרטיס האשראי בעת מסירת המוצר, ו/או הצגת תעודת זהות של בעל כרטיס האשראי ו/או חתימתו של בעל כרטיס האשראי על גבי שובר כתנאי למסירה המוצר.
8.10 8.11 אי.קיי.דיזיין שומרת על זכותה לשנות את דמי הטיפול והמשלוח מעת לעת. המחיר התקף ביחס להזמנה הינו המחיר המפורסם במועד השלמת תהליך ההזמנה.
9. Additional conditions
9.1. EK Design reserves the right to change these regulations, add to it and/or subtract from its instructions. Each purchase transaction is subject to the provisions of the regulations that will be in effect at that time and will be published on the EK Design website.
9.2. The images of the products displayed on the website are for illustration purposes only, and there may be differences between the products and their images. And the user will not have any claim related to and resulting from this.
9.3. If factors and/or events beyond the control of AK Design delay and/or prevent the sale of the products or any part of them, in full or in any way, and/or affect the delivery dates of the products to buyers and/or damage the computer systems and/or or the communication and the data system of the EK Design website, and/or if changes in the tax rates and/or levies applicable to the products subject to the transaction, the rate of which exceeds 5%, apply between the date of the purchase operation and the planned delivery date according to the conditions of purchase of the products, AK Design to announce the cancellation of the purchase transaction.
9.4. In the event that an unusual and obvious error applies or is discovered in the description of the product, its price, the terms of payment detailed next to it, its image or any other material relating to the product or in receiving the data from the buyer, AK Design will be entitled to cancel the purchase transaction at any time until it is delivered to the buyer.
9.5. If it becomes clear to EK Design that it cannot, within its normal means, deliver the products to the buyer at his place of residence and/or it is unable to guarantee that the service companies will provide service to the products at the place of residence of the buyer, EK Design will be entitled to cancel the purchase transaction At any time until the product is delivered to the buyer.
9.6. If the transaction is canceled as stated above, EK Design will return to the buyer the full consideration he paid (if he paid) and/or cancel his credit card charge, as the case may be, and the buyer will not be entitled to any compensation for canceling the transaction.
9.7. Any information and/or display that appears on the site, including graphics, icons, design, verbal presentation, trademarks, logos are the exclusive property of EK Design and/or someone on its behalf. These contents may not be copied, reproduced, distributed, published or used in any other way without prior written permission from EK Design.
9.8. In any dispute concerning the purchase transaction, the competent court in Tel Aviv-Jaffa will have unique and exclusive jurisdiction.
9.9. The presentation of the products on this website does not imply an opinion regarding their nature or quality.
9.10. The computer records of EK Design regarding the actions carried out through the site, will be prima facie evidence of the correctness of the actions.
9.11. Any notification to the buyer will be made according to the details entered into the system, during the execution of the purchase operation. Said notice sent by email will be considered as having reached the buyer within 3 days from the day it was delivered for delivery.
9.12. EK Design is not responsible for the proper operation of the site, and for the security of the information on the site, even though it will act for this purpose. The user will not have any claim related to and arising from this.
10. Customer service
10.1. You can contact the service representatives of EK Design through “Contact” on the website with any question regarding the purchase process, questions regarding the products, questions regarding the technical specifications of the product, product operation, warranty, and any other topic in order to make the purchase experience easy, simple, fast and pleasant.
11.1. EK Design may, at its absolute discretion, collect and store any information resulting from the use of the website.
11.2. The user is not obliged to provide his personal details, providing said details will be done according to his decision if he decides to purchase a product that can be purchased on the website.
E.O.E. (Errors and Omissions Excepted)